Support

Answers to the common questions. Still stuck? Email us and a real person replies.

Using Snag

How do I split a bill?
  1. Tap Log a payment, type the amount and what it was for.
  2. Pick who was there. Choose I paid or They paid.
  3. Split evenly, or with Pro by item or in exact amounts, then Save. Each person's balance updates right away.
How do I settle up?

Open the person and tap Settle up. Enter what they paid you (or you paid them) and record it. A balance that reaches zero is marked Settled.

Do my friends need Snag?

No. Snag is just for you. To show someone what they owe, tap Share on their page and send the picture or text in any app.

How do trips work?

Make a trip in the Trips tab, add the people, then add its bills. The trip shows what was spent, your share and who owes what for it. Balances stay per person, so you settle up from each person's page.

How does auto-log work?

With Pro, Snag can open right after you pay with Apple Pay or a payment app, using an iOS Shortcuts automation. Settings → Auto-log after you pay shows the steps.

Snag Pro

What's in Pro?

Unlimited people and trips, splitting by item or exact amounts, Insights, repeating bills, reminders to ask someone, shared pictures, auto-log and CSV export.

I bought Pro but it isn't on

Open the Pro screen and tap Restore, signed in with the Apple Account you bought it with.

How do I cancel?

iPhone Settings → your name → Subscriptions → Snag. You keep Pro until the end of the period you paid for.

Your data

Where is my data?

Only on your iPhone. There's no account and no server for your bills. Export everything as a CSV from Settings (Pro), and delete everything with Settings → Delete all data.

Contact

Email support@doveling.app.